Shop Information and Policy

** Please read before you buy **

How it works ? :

• 1. Leave a comment on the post. If you are the first one left comment, you will be the first one to chose the item that you want.
• 2. We will contact you with total price including shipping charges and you can pay according to our email instruction.
• 3. Wait for your alpaca.

Simple right? Again, since we do not have multiple quantities on these items, first come first serve. Please THINK TWICE before leave comment, ok?

About payment & Shipping  information:

1. Paypal only

2. Upon agreement, we only will wait for your payment no more than 3 days. If payment is not made within 3 days then we will ask 2nd person who left the comment.

3. All shipments will have Tracking Number and Delivery Confirmation. Some of the cases will have COD or Certificate of Mailing or Hold for pick up at your local postal office.

4. No Refund or exchange. Sorry we don’t have extra one.

5. WYSIWYG. The item that you saw on the picture is the item you will receive.

6. Always ask. If you are not sure about the items.

7. After you’ve completed the payment, please allow 7-14 business days for us to process the order.

8. If you are ordering through our “Personal Shopper Service”, please allow at least 2-3 weeks for us to process/place your order. We have to wait for the shipment to arrive then repack and ship it to you.

 

Happy shopping, we hope that you enjoy your new items and come back for more! <3 🙂